Hold PNR: Secure More Bookings with Guaranteed Fares in AgencyAuto

The Challenge of Losing Fares Before Payment

For travel agencies, airline fares change constantly, making it difficult to lock in the best price for customers. Many travelers need time to finalize payments, but without a hold option, fares increase, seats sell out, or bookings are lost due to payment failures.

This results in lost revenue, booking cancellations, and frustrated customers. Travel agencies also deal with refund processing and operational inefficiencies, making the booking process more complex.

AgencyAuto’s Hold PNR feature solves this by securing fares for a limited period, giving customers breathing space to pay while ensuring agencies retain control over bookings.

The Problem: Why Travel Agencies Struggle Without a Hold PNR Option

1. Rapid Fare Fluctuations

• Airline fares change frequently, causing customers to miss out on the best deals if they can’t pay immediately.
• Travel agencies lose business to competitors that offer fare-hold flexibility.

2. High Booking Drop-Offs & Lost Sales

• Many customers delay payments due to financial approvals or travel confirmations.
• Without a fare hold option, they may abandon the booking altogether.

3. Increased Refund Requests & Operational Workload

• Travelers who book and cancel multiple times create extra work for agents handling refunds and rebookings.
• Without a hold system, agencies struggle to manage cancellations efficiently.

4. Challenges with Group Bookings

• Coordinating multiple seats at the same fare is difficult when prices change frequently.
• Large group bookings require a secure window to finalize details.

5. Payment Failures Cause Booking Losses

• If a customer’s payment fails, they risk losing the fare and having to restart the process.
• This leads to frustration and decreased customer satisfaction.

Without a Hold PNR feature, travel agencies face frequent booking failures, revenue loss, and operational inefficiencies.

The Solution: How AgencyAuto’s Hold PNR Feature Works

AgencyAuto enables agencies to secure fares and seats for a defined period, preventing price hikes and booking failures.

Key Features

• Guaranteed Fare Protection – Customers get the same fare for a set period, avoiding price hikes.
• Configurable Hold Durations – Travel agencies can set a hold period based on airline policies and internal risk management.
• Sub-Agency Control – Travel Agencies can set hold limits for sub-agents on a weekly or monthly basis.
• Hassle-Free Cancellations – Sub-agencies can cancel held PNRs without penalties.
• Automated Payment Processing – Once the payment is completed, the ticket is issued instantly.
• Reminder Notifications – Customers receive automated alerts to complete payments before the hold expires.

This feature reduces booking failures and increases conversions, allowing agencies to offer a seamless booking experience.

Key Benefits of Hold PNR for Travel Agencies

1. Secure Fares & Reduce Price Fluctuations

• Ensures customers get the best fare without last-minute hikes.
• Increases booking conversion rates and customer trust.

2. Reduce Booking Cancellations & Refund Processing

• Fewer cancellations mean less refund processing, reducing operational workload.
• Travel agencies spend more time securing new bookings instead of managing failed ones.

3. Increase Sales & Customer Satisfaction

• Customers feel more confident booking with agencies that offer fare-hold flexibility.
• Reduces booking drop-offs by allowing extra time for payment completion.

4. Improve Group Booking Efficiency

• Agencies can hold multiple seats at the same fare, ensuring consistent pricing for all travelers.
• Eliminates the stress of coordinating last-minute group travel payments.

5. Prevent Booking Failures Due to Payment Issues

• If a payment fails, the PNR remains on hold, allowing a retry without losing the fare.
• This reduces frustration and increases customer retention.

With AgencyAuto’s Hold PNR feature, agencies can run their business more efficiently, secure better fares, and provide a superior customer experience.

Why Every Travel Agency Needs Hold PNR

If your agency does not offer a fare hold option, you risk losing bookings and frustrating customers.

With AgencyAuto’s Hold PNR feature, agencies can:

• Secure fares and reduce booking failures.
• Increase revenue by improving booking conversion rates.
• Enhance customer satisfaction by providing payment flexibility.
• Reduce refunds and cancellations, improving operational efficiency.
• Offer better group booking management and prevent last-minute pricing issues.

Agencies that implement flexible booking policies retain more customers and increase profitability.

Secure More Bookings with Hold PNR in AgencyAuto

With AgencyAuto’s Hold PNR feature, travel agencies can:

• Protect fares and reduce last-minute price hikes.
• Streamline booking processes and minimize refund processing.
• Offer a seamless, flexible booking experience for customers.

By reducing booking drop-offs and securing more successful transactions, Hold PNR ensures that agencies stay ahead in the competitive travel industry.

Maximize Your Bookings with AgencyAuto Today

Looking to improve conversions and offer a better booking experience?

Get in touch today and see how AgencyAuto’s Hold PNR feature can transform your business.