All FAQs (Helpie FAQ)

B2C travel booking software is an online platform that allows individual customers to search, compare, and book flights, hotels, holiday packages, and other travel services directly from a travel agency's website. It automates the entire booking process with real-time inventory, payment gateways, and instant confirmations.

It connects your customers to global flight, hotel, and tour inventories through integrated APIs. Users can browse travel options, apply filters, view pricing, and make bookings using the B2C booking engine. The system processes payments, sends confirmations, and manages bookings in one place.

Using our booking software helps your travel agency go digital and sell travel services 24/7. It increases your reach, improves customer experience, and allows you to manage pricing, inventory, and branding on your terms. It's a must-have for modern B2C travel agencies aiming to scale online.

A reliable B2C system should include:

• Real-time flight & hotel search
  
• Secure payment gateway integration
  
• Multi-currency and multilingual support
  
• Custom promotions and deals
  
• Mobile-friendly interface
  
• Dashboard for managing bookings, payments, and users
  

Yes, our solution includes a full-featured flight booking engine that allows users to search and book flights across major airlines, compare fares, and receive instant e-tickets—all from your travel portal.

Absolutely. With our B2C hotel booking engine, you can upload your own contracted hotel deals or connect with third-party suppliers to expand your offerings. You maintain control over pricing and availability.

Yes, our portal is fully responsive and optimized for mobile devices. Customers can search, book, and pay from their smartphones, ensuring a seamless user experience on the go.

Yes, our B2C travel booking engine is white-label ready. You can personalize the design, branding, and content of your portal to match your agency’s identity and target audience.

Depending on the level of customization and content integration, your B2C booking portal can be ready to go live within a few weeks. We offer full implementation support to ensure a smooth launch.

A B2B travel portal is an online booking platform that allows travel agencies, consolidators, and tour operators to sell travel services to sub-agents, resellers, or corporate clients. It provides access to real-time inventory and streamlines booking, pricing, and commission management.

B2B travel portal software helps agencies automate bookings, expand distribution, and manage sub-agents more efficiently. It reduces manual work, increases operational speed, and enables travel businesses to scale with better control over mark-ups, payments, and reporting.

Core features include:

• Multi-supplier inventory integration (GDS, NDC, LCC, APIs)
  
• Sub-agent management
  
• Customizable mark-up and commission tools
  
• Real-time booking engine
  
• Payment gateway and forex support
  
• Analytics and reporting dashboards

API integration allows your travel portal to connect with third-party suppliers and consolidators. This enables your sub-agents and clients to access real-time availability and pricing for flights, hotels, and other services directly within your portal.

Yes. Most B2B travel portals, including AgencyAuto, are fully customizable. You can configure mark-ups, access levels, branding, booking rules, and workflows based on your agency's specific business model.

A B2B portal opens up multiple distribution channels by onboarding sub-agents, enabling automated booking, and offering competitive pricing via multiple suppliers. This drives more bookings and improves overall profitability.

A B2B portal is designed for sub-agents or corporate clients who resell or book on behalf of others. It includes agent logins, commission tools, and bulk booking options. B2C portals are customer-facing and built for direct consumer bookings.

Yes, modern B2B travel solutions are responsive and work seamlessly on desktops, tablets, and smartphones. This allows sub-agents and corporate clients to access and manage bookings on the go.

White-label B2B travel portals allow agencies to launch branded booking platforms without building software from scratch. These portals are fully branded with your logo, domain, and configuration — but developed and supported by a travel tech provider.

Look for a company with proven experience, deep integration capabilities (GDS, APIs), scalability, customization options, and strong post-launch support. It’s also important they understand the unique needs of B2B travel businesses.

The best travel agency software is one that simplifies your end-to-end travel operations — from bookings and payments to reporting and sub-agent management. It should offer multi-supplier integration, automation, back-office tools, and real-time reporting, enabling agencies to scale efficiently without compromising on accuracy or control.

Travel agencies typically use booking and automation software designed to manage B2B, B2C, and corporate travel operations. These solutions often include features like a central reservation system (CRS), GDS and NDC integrations, mark-up control, customer management, and accounting tools tailored for travel businesses.

By automating repetitive tasks, streamlining bookings, and centralizing operations, travel agency software increases productivity and reduces human error. It enables faster response times, better supplier and client management, and smarter financial control — giving your business a competitive edge in today’s digital-first travel market.

Manual processes slow down growth. Travel agents need software to manage complex itineraries, access multiple suppliers in one platform, automate invoicing, and handle mark-ups efficiently. The right tool eliminates time-consuming operations, enhances customer service, and allows agents to focus on revenue-generating activities.

Top features to look for in the software include:

• Multi-supplier booking engine
  
• B2B and B2C portals
  
• Back-office automation
  
• Real-time reporting dashboard
  
• Payment gateway integration
  
• Sub-agent and franchise management
  
• Custom mark-up and commission rules
  
• GDS and LCC flight integration

For travel agents and tour operators, the right tour agency software eliminates manual tracking, improves customer engagement, and increases efficiency. It helps manage bookings, packages, payments, and supplier relationships in one place — leading to better profitability and smoother day-to-day operations.

Our Software can be used for:

• Flight, hotel, and package bookings
  
• Managing agent and sub-agent networks
  
• Automating quotations and invoices
  
• Controlling mark-ups and commissions
  
• Generating financial and operational reports
  
• Integrating with third-party APIs and GDSs
  
• Tracking customer preferences and loyalty

Our software connects multiple booking sources — like GDS, NDC, and APIs — into a centralized platform. Users can search, compare, and book travel services, while the system automates accounting, reporting, and communication between agents, suppliers, and customers in real time.

Key modules typically include:

• Booking engine (Flights, Hotels, Transfers, etc.)
  
• CRM and customer profiles
  
• Back-office and accounting
  
• Reporting and analytics dashboard
  
• Supplier and inventory management
  
• Mark-up and commission engine
  
• Agent and sub-agent portals